[Resolved] Airtel — 3G internet at the evening times | |||
Airtel 3G internet is not working during the evening periods, where i ought to be, I am not satisfied with the service. Same as in my mobile and as well as with the wifi connection(Airtel). When I switch on the internet service, it takes more than 30 minutes and that too, the connection is not stable after 30 minutes. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Hi, I have already registered a complaint with Ref No. 63785557 in 121 on August 2nd for slow 3G network. I recently transferred my sim from prepaid to postpaid and from day one I am facing this issue. I am using coperate sim of 999 pack. Among 55 packs am using all the 48 packs for 3G data and the 3G net speed is very very slow and my money is getting wasted. I am not able to make any video calls with this 3G net pack. When I was using prepaid sim then I used to recharge for 3G pack and was able to make video calls very effectively. But since then I converted to Postpaid and being provided by the 4G sim 3G net is not working properly. According to the last communication, this was supposed to resolved by 4 working days, but still the issue is not fixed and I am fed up of calling customer care and explaining the same issue again and again. So I want this to be fixed by today or else I am going to discontinue from using Airtel.
Dear Arun,
This is with reference to your post dated 10 August 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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This is with reference to your post dated 10 August 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Sadhu Charan
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 10 August 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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