[Resolved]  Airtel — 3g prepaid ... Data theft

Address:Chennai, Tamil Nadu

Hi All,

I had a very bad expereince today with AIRTEL... I have recharged with 197 3G pack valid for 28days... I tried to watch a 40min video in youtube and suddenly I got a notice saying that 90% of data out of 1 GB got finished. I was shocked to see this. I tried calling calling customer care and 6ruppes of mine got wasted and they were not interested in helping the customer at alll...they were talking saying you downloaded 228 MB at so and so time, 238 MB so and so time... they were talking like puppets with a minimum accent of English. I lost money 200 rupees and now I am very DISCOURAGED TO USE AIRTEL 3G SERVICES ON MY FONE. I AM SCARED TO BROWSE ANY WEBSITE AS I AM NOT SURE ON WHAT BASIS THEY R TELLING 1 GB DATA GOT OVER IN JUST 5-6 HOURS. I AM SO SAD, I LOST MY MONEY.. AIRTEL ... U WILL COME DOWN.. :(
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Aug 14, 2020
Complaint marked as Resolved 
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