Airtel — 3G service not being provided | |||
I am getting speed which is about 30-40 Kbps which I think is 2g speed. I have subscribed for my plan 199 which gives 135 mb of 3G usage on my mobile no.[protected]. I am sending a screenshot of my 3G usage for this month which is way below my data cap. Whenever I report this problem to airtel I get the reply that 302 mb has been used of 298 mb which is wrong as I have never subscribed for the plan which gives me 298 mb. I think it's a fault with your system .Kindly restore my 3G service as soon as possible. My reference no. is 57344517. Yours Sincerely Aditya Dwivedi Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
42%
Complaints
54495
Pending
0
Resolved
21957
View all 54495 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
This is with reference to your post dated 27 July 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
airtel presence (airtel Customer Service Team)
Bharti airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33