Airtel — 3g speed is not providing optimum data rate as cried and multiple problems detected

Address:Howrah, West Bengal

Dear sir, My airtel prepaid no., [protected] is suffering from harassment from the service provider. Currently I am enjoying rs., 1555 plan, ie, 12 gb unlimited 3g for 28 days. The following problems are detected encountered by my HTC Desire 816 dual: 1. 3g data rate is quite low than cried, generally 170kbps 2.multiple connexions detected during internet activities which resulting in faster data deductions 3. Frequently changing of signal bars though I am fixed in my armchair in Bagnan 4. Endpoint data rate decreases fast when reaching at the last of my download content. 23kbps recorded. furthermore, I think airtel wistfully do this to show the increased data rate of 4g. plse help me fast to keep off me from this thief. thanking you roquibul
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Dear Roquibul,

This is with reference to your post dated 2 June 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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