Airtel — 3G/4G activation frequently again and again without concern | |||
Dear team . Today i revived a msg " Update: Service change order no . 9854160 /10067404 for airtel mobile no [protected] has been submitted on 25-Jun-2015 13:30:33 . To check the status of your request anytime, SMS SERVICE 9854160 to 121 ." After calling 121 i got surprise that i got 3g plan activated on my both number ([protected] [protected] ) :) :) who was the man who activated the 3G/4G plans without my concern . i already warn you many times that i dont want any gprs or 3g /4g plan than why are you looting me with out my knowledge. Please be aware i m not going to pay any bill if i see 3g plan charge :) Whats the problem with you . why are you activating 3G/4G services . again and again on my both number [protected], [protected] . have you gone mad . or i should move to other network .kindly tell me clearly because in One month there is 3 time you activated 3g service without my concern . this is ridiculous . Shame on you Airtel further i would love to inform you i have to shutdown my both number if i seen this kind of activity in future on my both number . Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 01 July 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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