Airtel — 4G Connection not working

Address:Mohali, Punjab

Hello Sir/Ma'am, I have Purchase a Airtel 4G Connection only after taking a demo in demo Airtel Executive shows me the Device Speed 35MB and then on Speed test I have change the location for server testing then its tested and result was 15MB and demo done on 4G signal. Now when I have paid the amount as well I am paying the months bills but I have found that Location area where Demo was given as the same location I am not getting the 4G Signal. When I have complained for the same they have shared the reference number and without doing and verify they have closed the complaint. Now again when I have asked for the complain they give me the another reference number and today I have seen still not getting the speed which committed by Airtel In this area. Today Given Reference no. 65324585, but I had complained for the same many days ago. My airtel mobile [protected] Thanks, Pankaj Saini
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Dear Mr. Saini,

This is with reference to your post dated 02 October 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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