[Resolved] Airtel — 4g network connection | |||
Im facing lot of issues with the Airtel services. I took 4G connection for the mobile number: [protected] in the month of March, from the date of purchase im facing the trouble. First month i used some data and paid the amount of 858.75. Next month im not even getting the proper network coverage i used 450MB only so i didnt pay the bill. For May month i didnt even used that number for that also i got the bill stating the amount of 1, 917.50. i went to nearby airtel show room and paid the amount of 1, 917 after a long discussion with the customer care executive. In the call itself i clearly mentioned that i wont pay the rental bills and all. After that also im receiving the continuous mails and calls from your customer care asking me to pay 543.Why i should pay the amount???? see i have deactivated the sim card on june10. its your problem that you will take few days to deactivate the sim then why i should pay the amount.you guys are very cheating. Seriously your customer service is very disgusting and even they doesn't know how to talk with the customer.One executive called me on[protected] her name is Renuka her service is very bad.she doesn't know how to interact with the customer. im talking politely to her but she is scolding me in a very rude and using foul language.how dare she can scold me.is this a way to treat their customer. Today[protected] also i received a call to pay the bill same executive spoke to me but she cheated that her name is Keerthana. see how cheating you are!!!.. I paid 1917.50 without using the internet still you people want us to pay??? I changed the network because of this incident. If you really want to help me please cancel the bill of 543. Very very Thanks for your Wonderful service. Was this information helpful? | |||
Oct 3, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Sep 02, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 30 August 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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