Airtel — 4g to 3g conversion | |||
I have the same issue. I ported from Docomo to Airtel. They provided me with a Airtel 4G sim which is not detected on my Phone. As per their ARC they cannot port back to 3g sim. why the hell did they send me a 4G sim when I never asked... And as of now I am out of service for past 6 days. Being a official number none of the clients are able to reach me on phone. The twitter handle just says we will get back to you... and no revert. Then I contacted the sales rep and asked him to provide a new sim card.. and he gave a 64k sim which was detected on my phone.. However Airtel was unable to provision this sim card with my number. The 64k SIM has 19 digits and Airtel wants 20 digit SIm number.. How the hell am I supposed to make it 20 digit. I have sent the screenshot and the sim card copy and still issue is not resolved. And yesterday went to tjeir ARC in Vashi, navi mumbai, As per they we cannot port back to 3G sim.. and I need to contact the one who sold me the card. When I told I have dealt with Airtel.. He says Woh Airtel se baat karo.. we are a franchisee and cant help with this issue. The executive name is Deepak... The affected number is [protected].. You can reach me on[protected] if you guys want to help.. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
7 Comments | |||
Comments
Hello sir,
I accidentally put 4G data pack on my sim card [protected]. I have a 3G phone.
How can I convert it to 3G.
I accidentally put 4G data pack on my sim card [protected]. I have a 3G phone.
How can I convert it to 3G.
I accidentally put 4G data plan on my [protected] number convert it into 3G
Hello sir,
I accidentally put 4G data pack on my sim card [protected]. I have a 3G phone.
How can I convert it to 3G.
I accidentally put 4G data pack on my sim card [protected]. I have a 3G phone.
How can I convert it to 3G.
Hello sir,
I accidentally put 4G data pack on my sim card [protected]. I have a 3G phone.
How can I convert it to 3G.
I accidentally put 4G data pack on my sim card [protected]. I have a 3G phone.
How can I convert it to 3G.
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This is with reference to your post dated 3 July 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com.
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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