Airtel — 4G Usage

tyaglinagaraj

Address:

Bangalore Urban, Karnataka, 562106

Hi All I stay at Anekal Bangalore where there is no broadband providers. So left with no coice I have opted for Airtel CPE Outdoor unit Home Wifi. Our usage is around 15GB. So I opted for their 1295/- 15 GB plan. First month I got a bill of Rs 3014/- Very next month with in 8 days my 15GB data consumed without downloading and movie or so then I opted for 30GB plan. Again in a weeks time that also consumed. I feel like it a cheating from Airtel. Now I do not know what should I do with this? Unfortunatly I do not have any choice as no other broadband provider is available near by. Please help me out to get rid f this type of cheating.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,
This is with reference to your post dated 1 December 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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tyaglinagaraj

Dear Team

Here are the details

Alternate Contact No: [protected]
Account number: [protected]

Let me know if you need any further information