[Resolved]  Airtel — 50 percent cash pack for using 3g data

Address:

Thoothukudi, Tamil Nadu, 628003

I recharged amount rs.143 =1.5gb for 3days on 24/08/2016 internet."previously i checked data services dialling *121*11#.
Followed by press 0 then press 8. After displayed press 1 for 142 = 565 mb /14d.
Press 2 for 143=1.5 gb /3d." then called customer care and asked about rs143= 1.5gb scheme attend by ms. Joncy rani customer care staff. I get the information that was cash back positive. That mean she said yes you can get the cash back for the scheme rs143=1.5gb/3d. Next day (25.08.2016) i was used approximately 1gb at nearly 04:45 am to 05:15 am. But i can not get cash pack for using 1 gb 3g data. I called again to the customer about 50 percent cash for using 1 gb 3g data. First attend by customer care officer selvakumar. He transfer the call to his senior officer rajesh. Mr. Rajesh said you can not get cash pack for this scheme. He said this is hot offer. I asked how it is hot offer?
He (Rajesh) said it is not a ordinary pack. Then i asked how can i know about this scheme dialling *121*11#. And 121*11#.
Followed by press 0 then press 8. After displayed press 1 for 142 = 565 mb /14d.
Press 2 for 143=1.5 gb /3d. He said again we can not give cash pack. And again i called customer care attend by mr. Ruban. He transfer the call to senior officer la. Kavitha. She also tell same. That mean can not give cash pack. Here my request is give 50 percent cash pack for using 1gb 3g data. And here after mention the 50 percent cash schemes in dialling *121*11# 121*11#.
Followed by press 0 then press 8. After displayed press 1 for 142 = 565 mb /14d.
Press 2 for 143=1.5 gb /3d. By each every airtel customer. Take immidiate action against fake cash pack schemes in aircel and above mentioned customer care staffs.