[Resolved] Airtel — About balance deduction | |||
Sir, As on 30/03/15, 11:11AM my prepaid mobile ([protected])balance was about Rs- 220 /- & 203 MB data left over. At 1200 Hr I fpund that my balance & data were finished then I contacted to customer care, he told me that your data pack was finished at 11:11 Hr. So your whole balance was deducted between 11:11hr to 11:43 hr due to usage of internet by you. Sir, once I was not surfing or downloading anything even auto updation was also switched off then how my whole balance was deducted within 32 minutes and in between no notification given by service provider. I am very shocked by this as my whole family is using Airtel service. Sir please do needful in favour of me. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Mr. Sahu,
This is with reference to your post dated 30 March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com.
Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 30 March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com.
Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Mr. Sahu,
This is with reference to your post dated 30 March 2015. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 30 March 2015. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
42%
Complaints
54492
Pending
0
Resolved
21957
View all 54492 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
As on 30/03/15, 11:11AM my prepaid mobile ([protected])balance was about Rs- 220 /- & 203 MB data left over. At 1200 Hr I fpund that my balance & data were finished then I contacted to customer care, he told me that your data pack was finished at 11:11 Hr. So your whole balance was deducted between 11:11hr to 11:43 hr due to usage of internet by you.
Sir, once I was not surfing or downloading anything even auto updation was also switched off then how my whole balance was deducted within 32 minutes and in between no notification given by service provider.
I am very shocked by this as my whole family is using Airtel service.
Sir please do needful in favour of me.