[Resolved] Airtel — About Deduction of Balance in my Prepaid Account | |||
Dear Sir / Madam i have an airtel prepaid connection ([protected]) since 6 years, i have not subscribe any value aided service, or not downloaded any game, or not purchase any game with my mobile from 6 years, on dated 16/10/14 time 7.31pm i have received a massage that "your key code for prince of persia is 12345 and my balance was deducted Rs.50.00 when i was not done any call & sms & not send any request about this, how can it is possible ? then i was call customer care & he says i have subscribe a game but reality is i was not done any work about this. Third time from your side i have face this problem.kindly check what is the error & why my balance deducted, i was not done any call, sms & not subscribed any vas. KINDLY CHECK MY ACCOUNT WHAT IS THIS GOING WITH ME thanking you. KINDLY CHECK thanking you. akhilesh verma [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 17 Oct. 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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