[Resolved] Airtel — About my airtel mobile no | |||||
I had done recharge of rupees 298 for internet peck about 3 months ago but I didn't got the data and after that I complaint in custermer care for that concern and they told me to wait for 72 hours but again I didn't got any response till 10 days and again I call them to refund back my money but they again give me complaint id C3GSP[protected] AND I also, one of their senior executive abuse me and I have that recording also which I would like to present in the court and I think I should get my rights. Was this information helpful? | |||||
Jan 14, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Dec 08, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 7 December 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Dec 14, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 7 December 2016 We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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