[Resolved]  Airtel — Activation fee taken and concerned person switched off his phone

Address:

560037

This is with reference for the new airtel broadband connection and a request number "74577976".

I submitted my documents on 20/10/2016 to a person having contact number as [protected], after collecting my documents he told me that he will provide me connection on 22/10 and also gave assurance about the feasibility in my area.

He asked me to pay the activation fee and give him the transaction id, once i gave him my transaction id he did not pick up my call and asked me to contact [protected].

That number said he will look into this issue but later he didnt respond neither picked my call.

I contacted customer care and they gave me a reference number and told me technician will come and install everything today, 23/10. I didnt receive any communication and before I paid activation fee i was flooded with Airtel customer care, sales team call and once I paid them 1000/-, all the numbers are switched off and nobody is contacting.

Now again when I am contacting customer care all of them are telling different story.

I am using their postpid number from past 8 years and now I am planning to stop using all of the airtel things together.

The customer care were so rude and kept me on hold for 18 minutes.