[Resolved]  Airtel — After recharge net pack for rs 198/ there is no net and harassment and cheating with customer

Address:786012

I am a costomer and havingh airtel mobile no [protected] in assam area pin code 786112. i have recharge my sim for Rs198/ for 2 GB 2 G NET PACK on 8th Dec 15. And just after a week airtel has created problem since last 15 days there is no connectvity of net and all money and data has gone wast only signal are there but no net when contact to costomer care 198 they are making fool to costomer by giving setting to costomer they never say that there server is under mantenence ro unserviciable who knows and after compling 30 days all data accout will be zero and again costomer will be compell to rechage and same will be repeated . Dear sir, your company is pristigious and its reputation will go down i have lost my Rs 198/ and i felt very bad it is my duty to tell that like this your staff i n all the state cheating with costomers in lakhs and bringing money to your accout . at least leave email id of compony head email id on your website so that people can tell there story like me there may be in lacs .public money is very hard please if you have simpathy to this costomer than say at least sorry by call me on [protected] . L P SHARMA Costomer
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Aug 7, 2021
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Dear Mr. Sharma,

This is with reference to your post dated 8 January 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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