Airtel — Airtel 4g usb modem | |||
I had purchased the airtel 4g usb modem in august 2015 and apart from the first month the performance has been very poor. the connection is never stable. sometimes it is too slow for any use at all and at its best speed is never anywhere near the speed that they promised. my phone with a 3g connection operates much faster than this. as of late i have noticed that their home screen itself shows the 2g symbol instead of 4g. After paying 2000 for the dongle n 750 per month post paid for 4 gb data i get absolutely nothing. the phone no of my connection is [protected]. please fix this. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 09 October 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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