[Resolved] Airtel — Airtel-Activation | |||
I took the number [protected] as post paid connection in end of May 2014. I requested to cancel this in June 2014 but i got a call from the csr of airtel and changed the post paid to prepaid with the settlement of the outstanding payment on this number in OMR airtel show room (Land mark near CTS-Okkiyam) in chennai. From last 4 days (04/07/2014) i contacted for activating the number for more than 15 times but till date the issue was not resolved. I lost few important business calls as i trusted on airtel Customer service. It was psychologically effecting my other works and leading to financial loss. For any clarifications please take the automated voice recorded call from Airtel center chennai and bangalore where the associates were lift the verification call from my end to activate the number. Please take this as priority case on Airtel. Was this information helpful? | |||
Complaint marked as Resolved
the next two days of consumer complaint the issue was resolved. But the services from Airtel on this part is not good. Need to enhance Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
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Very bad service
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This is with reference to your post dated 08 July 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
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