[Resolved] Airtel — Airtel broadband fraud | |||
On Saturday (1 feb 14) I requested to take airtel Broadband Internet connection and called airtel outlet, one of the representative came to my home and collected the document along with my photograph, Check of RS 500 and 100 rs he asked as a connection charge. He commit that, I will be getting the Internet connection by that itself till 6 pm but after that nobody called me and still I have not got my Internet connection . I called him hundred of times but he is not picking my phone as well.I complaint to the customer care as well(Complain[protected] but still no action has been taken from Airtel. I need Internet connection very urgently my work is getting affected by the delay. I am considering it as a fraud because the representative is not picking my call and not responding. Please take proper action to avoid misuse of the docs which I handed over to the guy. FYI I am sending the persons contact detail as he handed over the Visiting card that time : Name of the representative : Fayaz Pasha (sales team lead) contact no - [protected] [protected] Bharti Airtel ltd no 45 kormangla 8th block, opp passport office bangalore - 560095 karnataka email - [protected]@gmail.com [protected][protected][protected][protected][protected][protected] He has given me the Acknowledgement also which is having the no - TBLR 6797745 Please take proper action to avoid misuse of the docs which I handed over to the guy. Was this information helpful? | |||
Jan 1, 2017 Complaint marked as Resolved Verified Support Feb 04, 2014 Airtel Customer Care's response Dear Mr. Kumar, This is with reference to your post dated 04 February 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@in.airtel.com Regards Saurav Ahlawat Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd airtel.[protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
2 Comments | |||
Comments
Hi ChandraKumar,
I am facing same issue with same guy Fayaz. Has your problem been solved???
Regards,
Naga
I am facing same issue with same guy Fayaz. Has your problem been solved???
Regards,
Naga
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This is with reference to your post dated 04 Feb. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33