[Resolved] Airtel — Airtel broadband refund amount rs 1000

Senthil smart

from Gurgaon, Haryana

Address:	Chennai, Tamil Nadu, 600078
Website:	Airtel.in refund amount online

Hi airtel team,

I have requested for a broadband connection and have submitted advance rental of 1000 inr. As the broad band service was not feasible in my area i requested them to refund my amount. I mailed airtel team and received a refrence number as 72324976 for airtel account number [protected]. So please solve my problem and refund my amount.

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May 15, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 30 August 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Sep 01, 2016

Updated by Senthil smart Hello airtel team,
When did you solve my problem. Do this process effectively you just said resolve your concern but you didn't do that.

Verified Support

Sep 10, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 30 August 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Sep 10, 2016

Updated by Senthil smart Hello airtel team,
You didn't call me now itself. Please don't say like this we tried you to call ..when did you trying to contact me. Ur team calling me only for Sir could you need a new connection ?? Only so can u resolve my problem