[Resolved] Airtel — Airtel cheated me giving a fake offer on 20/06/2016 | |||
From: Husainar Mahshad E.K mobile: [protected] circle:Kerala email: [protected]@gmail.com I have recharged for rs 179 on 20/06/2016, for Internet pack, before recharging i was checked special offer in *121#, i seen there a special offer forrs 179 1 GB 2g data + 1 GB 4g data, so i recharged, same offer seen on airtel app also, while recharging, for confirmation i also checked from retailer, and also has same offer, i got a message from you, i attaching screen shot here, but i didn't get 1 gb 4g yet, only got 1 gb 2g, i waited 1 week .. after i called to customer care, on 27/06/2016, they said there is no offer for me on 20/06/2016, it was expired.. if it expired then how i get this offer message? and special offer alert..? are you trying to fool customer? i mailed to your customer support with screenshot, they are told same...there was no offer... my complaint reference id CBNRD[protected], CBNRD[protected] so i need to know whether i get remaining 1gb 4g data or not..? if not can u tell why did u cheating me for giving this fake offer..? So i kindly Request you to take a positive action, otherwise we lose a trust of airtel. Regards Husainar Mahshad E.K Was this information helpful? | |||
Aug 10, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 10, 2016 Airtel Customer Care's response Dear Mr. Mahshad, This is with reference to your post dated 29 June 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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