[Resolved] Airtel — Airtel Digital TV Unwanted subscription

Amarjot Virdi

from Bengaluru, Karnataka

Address:

Hoshiarpur, Punjab

We have installed Airtel digital tv with customer id [protected]. I recharged the digital tv with rs. 500/-. After some time, we received a call from airtel office. They said they will provide us with new set of channels fully free for 2 years. Those pack of channels named iDarshan will be activated byt digital tv remote iff we press iTV button but we rejected there offer and told them to not to activate the pack at any cost but after few days digital tv started printing a message of recharging the dish. we were confused as we recently recharged it with 500/- rs. After some time we received a message on registered mobile number [protected] that a pack called idarshan has been activated with worth rs 299/-. After saying no to the company officials they still activated this plan. Please do take some action against them.

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Nov 14, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2015

Airtel Customer Care's response Dear Mr. Virdi,

This is with reference to your post dated 06 March 2015. We would like to acknowledge that we are working to

address your concern as soon as possible. We will connect with you to get additional details, if required, to

resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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