Airtel — Airtel DTH Connection issue

Abhishek112.singh

Address:

Thane, Maharashtra

Since 27th July 2015, My airtel DTH is not working . I am getting no signal error . After lodging a complaint I was told that the issue will be taken care by 28th July 4 p.m, but I didn't get a call from any of the airtel customer care offices nor any one visited my place to check the airtel connection . Later on, when I called I was told resolution will be provided by 11 a.m on 29th july and then it was changed to 1. 00 Pm, still no one has turned up to check my issue . Its only me who has been following up for my case and no action is been taken care from Airtel side . This is very frustrating . Please help . Customer Id: [protected] complaint nos : 45643057

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Singh,

This is with reference to your post dated 29th July 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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