[Resolved]  Airtel — Airtel fixed land line

Address:600001
Website:airtel.in

Hello team,
I have purchased broadband + fixed land line plan with airtel – 1099 plan with 75 gb free internet. the line was purchased about 15 days prior.

However till date my fixed line connection is not done and it’s an horrifying experience that i have signed up 15 days back and still i haven’t got my land line number up and running.

I have called up the customer care and given 2 complaints till date, tough all is in vein. i have called the executive, who has fixed the broadband but he as well kept me rounding and not yet fixed the land line.

I urge my problem will be resolved asap as this is just not done. more so ever the irony here is, i’ve received a welcome letter from airtel but i haven’t got the landline fixed.

Airtel number - [protected]
Account number - [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 22, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 14 July 2016.


We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

I put the request for Porting the number and submitted the document twice to Airtel executive in Hyderabad. But I did not get any updates from the Airtel on the status and on following as well not providing any correct reason. It took more than a month.

This is completely un-professional.
Blocked my outgoing service. please unblock my number

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54494
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information