[Resolved]  Airtel — Airtel fools the customers for more money

Address:Hyderabad, Andhra Pradesh

I have purchased the dongle of airtel and after one month I have disconnected, but their customer care executive Ms.Suryakala called me requesting me to change it to prepaid as airtel does not want to lose its customer. The case is not they want to loose the customerbut they wont get the chance to loot the customer. Ms.Suryakala of Airtel gave me false promises that my one month bill be waived if i migrate to prepaid. beliveing her words I went to one of the Airtel showroom to convert, to my surprise they took the backlong amount of 666/- and convertied it to prepaid, now they are sending me again bill for 149/- as a one week billing. For your kind information M/s AIRTEL (BHARATHI AIRTLE) i did not gave u one week time it is you have taken the one week time then why should I pay the amount. Let me be frank if your company is in losses and need money let me give you the charity ask directly but dont loot the custmers by using the esteemed customers. This is really a cheat on ur part. Balaji [protected]
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Aug 13, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
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Dear Balaji,

This is with reference to your post dated 20 Apr. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com

Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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