[Resolved] Airtel — Airtel IPTV services

manu427

Address:	Ghaziabad, Uttar Pradesh, 201014
Website:	www.airtel.in

I have been using airtel ip tv services more than 5+ years and now all of sudden there is notification about its closure. Further airtel has offered to provide an hd box in lieu of ip tv services, however if there is no iptv services than i would like to withdraw complete airtel connection and so i would need refund of the whole amount i paid for the settop box and router for iptv connection as there are other vnedors whose services i find better.

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May 11, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Aug 23, 2016

Updated by manu427 I will wait for your call for the closure of this issue.

Aug 24, 2016

Updated by manu427 Any timelines by when i can expect some call back from airtel?

Verified Support

Aug 28, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 23 August 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Aug 29, 2016

Updated by manu427 The resolution provided by Airtel is there would be no refund provided for the IPTV setup hardware done initially...and so the only option left to you is go with their HD Digital TV setup box...which is a sarcastic decision forced on users