[Resolved]  Airtel — Airtel - Outstanding amount even after closure of postpaid mobile connection

Address:Hyderabad, Andhra Pradesh

Hi Team, I have converted from postpaid to prepaid on 18nov2013. I need to get refund of Rs.2550/- . They informed me that i will get a cheque in 45 working days. more than 3 months passed away...am unable to get back my money...if i pay my bill 1-2 days in delay you may charge fine of 100Rs extra. But you haven't refunded my amount till now...will you pay fine now...Please justify my question... My Number: [protected] Thanks & Regards, Pavan Yennampelli.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Mr. Yennampelli,

This is with reference to your post dated 17 February 2014.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@in.airtel.com


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Dear Mr. Yennampelli,

This is with reference to your post dated 17 Feb. 2014. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

Look forward to hearing from you.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Hi Team,


Thanks for the response. My alternate number is [protected].
Hi Team,

Any update?????
Hi Team,

Any update on this issue...55038711, 55023741, 5022400, 55022400 requests has been raised by your team and gave SLA's of 1 month since 3 1/2 months ...i didn't got any resolution...i haven't seen this type of worst customer service in my lifetime...can you please look into this and do the needful...if you can't serve the customers its better for you to close your AIRTEL services.

Thanks & Regards,
Pavan Yennampelli
Tech Mahindra
[protected]@gmail.com
[protected]
Hi Team,

Any update???????

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