[Resolved] Airtel — Airtel plan issue | |||
Dear Sir, I am Uthraraj.R Chennai Telecaller (agent) convinced me to change my connectivity from Aircel to Airtel, stating that Airtel will provide unlimited Data MNP with 1.5GB 4g after 2G Unlimited, Because of that commitment by Telecaller from Airtel, i got covinced and changed my connectivity to Airtel, But after changing the network from aircel to Airtel whatever commited by telecaller has become wrong commitment, now while calling the customer care to sort this issue they are saying that it is not unlimited and after using(1.5GB 4g) network they will charge.Kindly need attention on this, I need a plan as per the commitment given by telecaller, otherwise kindly cancell the connectivity, i no need . Was this information helpful? | |||
Aug 10, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 17, 2016 Airtel Customer Care's response Dear Raj, This is with reference to your post dated 17 June 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 20, 2016 Airtel Customer Care's response Dear Raj, This is with reference to your post dated 17 June 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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