[Resolved]  Airtel — Airtel postpaid bill excess amount is deducted from account

Address:Bangalore, Karnataka, 560047
Website:Airtel.in

I have taken two post paid cug sim card [protected] and [protected] as the bill for both the sim is combining more then usage. So i disconnected [protected] and ported to idea network after paying the pending amount of then only it got ported and i was using the idea service for 3 to 4 months. My credit card got activated which was connected to postpaid connection with airtel for pre bill payments. After 4 months as i was using the idea service they have deducted the 397 rs from credit card. And now they are telling that it was pending so we detected. And for 4 month there was no intentimation about pending payment. And the same thing is happenined for [protected] bill was given 842. After discussion with executive it comes down to 560 rs. So please help me regarding this.
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Aug 11, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jun 02, 2016
Airtel Customer Care's response
Dear Faisal,

This is with reference to your post dated 22 May 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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