[Resolved]  Airtel — Airtel Postpaid bill issue

Address:Gautam Buddh Nagar, Uttar Pradesh

Earlier i had a Plan of 375, in which i had 1 GB 3g data usage free. I got a call from Airtel Customer care, that you can change your plan to 450, in which you will have 2 Gb data . So i later verified this with Airtel Customer care and changed my plan to 450. Now i have received a bill of 1400 in which my rental is 850.: I.e: 375+450 + Taxes. They are fooling me saying. that u changed your plan by removing the 1 GB data that u already have in 375 to 850.. Please someone explain.. if i wanted 2 Gb data, y would i opt for 850 rental, when i can have this with 375 + 300 for extra 1 GB???? Airtel are a cheat. They have stopped picking up my Call to 121. Please look into this matter. As i am fed up this. My Phone Number: [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Mr. Chauhan,

This is with reference to your post dated 17 Oct. 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Dear Mr. Chauhan,

This is with reference to your post dated 17 Oct. 2014. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Sandeep Kumar
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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