[Resolved]  Airtel — Airtel postpaid to prepaid

Address:	Mumbai City, Maharashtra, 400055
Website:	www.airtel.in

Hi, i sarvesh r dudhankar, using an airtel mobile number [protected], wanted to migrate from postpaid to prepaid, so i visited an airtel shop in santacruz west, opp vijay sales on sunday i. E 15th may 2016, gave all the required documents, photographs, paid all the due amount till date, got the new sim cards and was told it'll be done in 48 hours.

Today even after 1 week still my number is in postpaid (Not changed to prepaid) despite of me calling their complaint helpline 198 again and again.. All they say is "we have raised a new complaint, it will take more 48 hours"

Today again when i called their compaint helpline 198 again, that was the same thing told to me, i spoke to some 'floor supervisor'. I also told him if it won't happen by the end of day, i will write up a complaint against airtel, he just said "ok"

This is how pathetic service airtel provides!!!


All i wanted to do was to change a number type from postpaid to prepaid, but just for this it is taking airtel forever!!!