[Resolved] Airtel — Airtel - Sim card issued on someone else name | |||
Dear Sir/Madam, This is regarding my mother's Airtel SIM card which she has been using for the last 6+ years, recently i bought my mother an iphone which required a microSIM, when i went to get a microSIM i was told that the number is registered on some other name which is strange to say the least. We do remember is like any other responsible citizen, mobile phone user in India, we had submitted my mother's identity document when we purchased the SIM card and since its been quite sometime since she is using the card, we would like the number to remain with her. Can someone please please help us in this matter ?? We can resubmit my mother's identity documents once again if need be to keep the same number. Details of Airtel Number My mother's name - Savita Sawhney Number - [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Sir/madam,
I am ranjith from Bangalore. I am using my airtel number from past 8 years. I sumbitted my own documents for it. now i am in need of a micro sim. when i contacted the airtel office for this, they said that this number is registered in someothers name and we cant provide you the new sim. I don want to change my number as I have given it to most of them. also I don want to port from airtel as it is the best network. please help me in this regard.
My number - [protected]
Regards,
Ranjith.
I am ranjith from Bangalore. I am using my airtel number from past 8 years. I sumbitted my own documents for it. now i am in need of a micro sim. when i contacted the airtel office for this, they said that this number is registered in someothers name and we cant provide you the new sim. I don want to change my number as I have given it to most of them. also I don want to port from airtel as it is the best network. please help me in this regard.
My number - [protected]
Regards,
Ranjith.
Dear Sir
I Aafa J S were using an airtel sim number [protected](prepaid) since May 2014 upto 3 January 2017 which was taken by my father T.Somanathan (address: Thankanivas Parasuvaikal P O Parassala Trivandrum 695508) from Parasuvaikal. On 5 January 2017 from customer care executive I came to know that the sim is converted to a postpaid connection in the name of someother person on the date 4 January 2017 without the authorization of my father T Somanathan. That person hacked my facebook and gmail account by using this phone number and posted some vulgar posts on that. I need to know the details of the current owner of this sim and from which showroom this was happened. Please respond as early as possible. Please contact on my alternate email id [protected]@gmail.com. Please kindly respond.
With Regards
Aafa J S
I Aafa J S were using an airtel sim number [protected](prepaid) since May 2014 upto 3 January 2017 which was taken by my father T.Somanathan (address: Thankanivas Parasuvaikal P O Parassala Trivandrum 695508) from Parasuvaikal. On 5 January 2017 from customer care executive I came to know that the sim is converted to a postpaid connection in the name of someother person on the date 4 January 2017 without the authorization of my father T Somanathan. That person hacked my facebook and gmail account by using this phone number and posted some vulgar posts on that. I need to know the details of the current owner of this sim and from which showroom this was happened. Please respond as early as possible. Please contact on my alternate email id [protected]@gmail.com. Please kindly respond.
With Regards
Aafa J S
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This is with reference to your post dated 09 Nov. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
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Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
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