[Resolved]  Airtel — Airtel slow 4g speed on last billing day: 1600mb refund demand

Address:

Chandigarh, Chandigarh, 160030

Airtel is just wasting my time and energy for their network issues
Following is details of my mail to them :

On Fri, Apr 1, 2016 at 11:20 PM, Dinesh Kumar
wrote:
Technology is not mature enough so that a Two story building can move here and
there and due to that signal problemsvarised and 3G data rate go down to (100
MB/6*3600 second)=4.74kbps.
I have paid Rs[protected] from last 9 months for 3G speed not for
above-calculated speed, check your 3G speed of last 6 Hrs of previous bill
cycle and next 6 Hrs of current bill cycle.
Bye the way my house was at same location for the 12 Hrs period, it was not
moved.

Sent from Yahoo Mail on Android

On Fri, Apr 1, 2016 at 10:26 PM, nodalofficer.[protected]@in.airtel.com
wrote:
Dear Dinesh Kumar,

Greetings from airtel!

This is in reference to your email enquiring data usage on your airtel mobile
number xxxxxxxxx

I regret for the inconvenience you experienced.

I would like to inform that as per bill plan unused data in the previous bill
cycle cannot be carry forwarded to new bill cycle. Hence we are unable to serve
you on the same.

However if you still facing any network issue, I request you to respond with
the following details:

1. Location where you are facing the issue, do mention if any landmark nearby.
2. Alternate contact number so that the team can reach you.

As soon as I receive the above mentioned details, I will co-ordinate with the
concerned team.

For further queries, please do email. I will be delighted to assist you.


Yours sincerely
Javed Akhtar
bharti airtel limited