[Resolved] Airtel — Airtel wrongly deducting balance from main account | |||
This is Anupam from Kolkata. Today I opted for WhatsApp only pack for Rs. 41 which was deducted from my account. There after my main balance dropped to Rs.148/-, that was fine. I got WhatsApp balance of Rs. 204.55 and main account balance was Rs. 148/- Now I came to know that approx Rs. 5 has been deducted from my main balance due to data usage and the current balance is Main acc - Rs. 143, WhatsApp - Rs. 204.35 Kindly resolve this matter earliest. Already mailed the same to airtel.[protected]@airtel.com but not replies till date. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Even am facing the same problem.
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This is with reference to your post dated 10 Nov. 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Sandeep Kumar
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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