[Resolved]  Airtel — Amount deducted automatically

Address:Bareilly, Uttar Pradesh, 243001

Sir i, vineet chauhan, did not changed my dth plan. an amount of 230 rs (normal nrc) has been deducted from my airtel account. i want my money back otherwise i will not use airtel dth services further. i have been facing such problems earliar many times, airtel add topups without getting confirmation from me. airtel add and delete the channels according to you.
Please take appropriate action otherwise i am not going to use artel services, i will move to another option.

My details-
Name - vineet chauhan
Digital tv: [protected]-001
Previous plan - value prime standard
Current - value prime im

Date amount (rs.) transaction type payment mode transaction id

17/10/2016 rs.230.00 normal nrc value prime 1 m nov-14 - nrc n/a
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Nov 20, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2016
Airtel Customer Care's response
Dear Mr. Chauhan,

This is with reference to your post dated 17 October 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

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