[Resolved] Airtel — An agent from postpaid connection sales team betrayed me. | |||
Hello, I want to inform you that today(23/07/14) my airtel postpaid connection has been activated and the shocking new on the very first day of my services that I have been betrayed by the sales agent. The girl who called me from +[protected] number offered me a plan entails 100 local mobile minutes, 500 STD mobile minutes, 400 local national sms and 1GB 3G data for a monthly rental of Rs. 299. But when I today called the activation team to activate my number the agent from the activation team told me that my plan entails 100 local mobile minutes, 450 STD mobile minutes, 200 local national sms and 2GB 2G data for a monthly rental of Rs.299. WHAT THE HELL IS THIS AIRTEL??????????? Is this the way of doing business?????? Collecting customers from fake promises!!! Listen, whoever is reading this complaint on the behalf of airtel, if i won't get the plan that was promised to me, I will shue your company. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Another good news...Today I got to know that the data offered to me is not 2GB 2G data..It's only 1GB 2G data.
Dear Praveen,
This is with reference to your post dated 23 July 2014
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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This is with reference to your post dated 23 July 2014
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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This is with reference to your post dated 23 July 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
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