Airtel — Balance Deducted ( Net Usage even after expire of MB's said by Airtel Customer care)

Address:

Bangalore, Karnataka

I had a Balance of Rs. 160 - Rs. 180 (Talktime) on 8/12/2014. My Internet service of 1GB 3G ends on 8/12/2014, and even after end usage the remaining i had was about 25 MB to 15 MB. But on 10/12/2014 afternoon i found my balance is only Rs 36.92 ( talktime). I called the Airtel Customer Care and explained all the incident about my deduction from my balance. They explained that i have used my net even after the available MB were finished and that's the reason for the deduction. I argued with the Customer care that i had not over used the net and had a remaining net of 23 MBs at the end of the day ( 08/12/2014 ). I request you to check and refund the Amount Deducted from my balance.