Airtel — BALANCE DEDUCTION BY FRAUD | |||
YESTERDAY MY AIRTEL MAIN MOBILE BALANCE GOT DEDUCTED FOR RS.128. I CALLED AIRTEL AND THEY TOLD ME THAT I USED DATA PLAN. THEY ALWAYS TELL EVERYONE THE SAME THING THAT THEY USED DATA PLAN. I ALREADY HAVE DATA PLAN RECHARGE FOR DATA INTERNET. I HAVE 2 WIFI CONNECTIONS AND I USE WIFI, I DO NOT USE DATA PLAN. AIRTEL IS NOT READY TO REFUND THE MONEY AND BLAMING ME ASSUMING THAT CUSTOMER IS TELLING LIE. IT LOOKS THAT IT IS THE HABIT OF AIRTEL TO SCAM DEDUCT THE BALANCE FROM CUSTOMER MOBILE. I HAVE TAKEN THE NODAL OFFICE DETAILS AND I WILL COMPLAINT THERE AND ALSO IN TRAI. AIRTEL HAS VERY BAD HISTORY OF DEDUCTING BALANCE AND DOING SCAMS. Was this information helpful? | |||
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Airtel customer support has been notified about the posted complaint. | |||
 3 Comments | |||
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Dear Sammy.,
This is with reference to your post dated 19th April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products
and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 19th April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products
and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
please remove all this. problem resolved.
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