Airtel — Balance dedution

Jun 30, 2015

Updated by prasad12795 I'm using airtel prepaid. I did a recharge for 3g 103rs and I got a 3g data of 300mb. When I use the internet from the data which I had, same time airtel is deducting from my main balance and making the amount zero. This happened with me many times and specifically happened with me continuously on 15th June'15, 16th June'15 and 17th June'15. Airtel people having rights to deduct from my main balance only when I finish my data. But here in my case they continuously deducting from my main balance even if I have a date. If I call to the customer care nobody is responding to my query. One of the executive said, they can't refund full, if I want they can refund Rs.24. They deducted my money like anything from me without my fault and saying that they can't refund my money. I request you to help me on this to avoid this kind of cheating. See my attached screenshot. Still I have a balance. only reason I use the internet because I have the data showing when I check it or else I would have recharged and use it.