Airtel — Benefit not correctly shown upon online recharge | |||
Dear Sir, Txn ID: 850524 of Rs.24/ successfully done for discounted tariff on ISD calls to US/Canada for 28 days. CHENNAI REGION. But SMS received in my mobile reads as "Recharge successful on 6.5.2015 07.58 AM.MRP:Rs.24.S.Tax Rs.2.64. TransID:850520. Validity : 2 days Benefit : 60 Local airtel minite, For myPack, Call 1294" This is not the first time that benefit is not being shown properly is SMS received upon Airtel Prepaid Mobile online recharge. If this is the condition, how do I believe online recharge??? Kindly resolve and let me know whether I enjoy ISD discounted tariff . Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 5 May 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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