Airtel — Beware of Airtel 2G to 3G Scheme

Address:Surat, Gujarat, 395003
Website:Airtel

I recharged Airtel Rs 98/- 2G internet pack for 1GB. Well, I get a notification from Airtel congratulating me with " your 2G pack has been converted to 3G ". Great! ... Next - Airtel sends notification that my 3G bal is insufficient so 3G surfing is blocked for my account. So I ring up Airtel Support. Let me tell you, there is no support option even after hearing those gibberish computer generated rantings by pressing 1.. 2... 3... options. I treid for no less than 10 times. It was a total waste. Airtel is afraid to even lend support to its customers... WHY? Add to that the fact that airtel leaves only 500 mb of 2G bal for me. To begin with, I wanted a 2G pack, who the @##$ is Airtel to convert it to 3G???? Just to cheat its customers!!! I am totally DISAPPOINTED with this cheating stuff from Airtel. Airtel - Are you listening?
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Dear Customer,
This is with reference to your post dated 30 November 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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