[Resolved] Airtel Bharti — 3G data speed issue

saim93

from Agra, Uttar Pradesh

Address:

Jodhpur, Rajasthan

Dear Sir, This is inform to you that I done 3G recharge of Rs 655 for 3GB 3G + Unlimited plan on my Airtel No. [protected] on 05th June 2015. Now I already consumed 3GB data and Now the problem of 3G speed is faced by me. According to the My Airtel android application there are not mentioning any speed related information. But now I was just called to Airtel customer service and got reply from them the plan is not full unlimited only the 3GB data have a better speed rest of data have not good speed it's only for suffering not for download & upload. So this things manipulate me. This kind of advertising manipulate the people and after they suffer the problem no one is available help. And receive the reply from customer service please once confirm the fully plan detail. So please do the needful and help me. Thanks & Regards, Saurabh Mahabrahmin [protected].

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Oct 26, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2015

Airtel Customer Care's response Dear Mr. Mahabrahmin,

This is with reference to your post dated 08 June 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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