Airtel — Bill generated with wrong amount/Executive didnt explain the plan properly

Address:

Bangalore, Karnataka

I was using 85 CUG plan, but latter got it upgraded to 199 CUG plan.In 85 CUG plan, my local tariff was 10p/min, but when my plan got changed to 199 CUG plan, my local tariff got changed to 30p/min.Even the airtel executive never told me about such a difference in call rate while explaing the plan.PFA bill, where in for 5sec of local call has been charged as 50 p.Even if i go as per my plan, charges should be 30p/min for local calls, but you guys have charged me 50p/min.Then what is the use o[censored]pgrading the plan, i was happy with my 85 CUG plan.My total bill till 22 May'15 cannot be more than Rs 410, but you have charged me Rs 854.59.When disscussed with Airtel customer care, they told a call will be scheduled to discuss the same. BUt till date i havent got any calls.Am really not going to pay a penny more than Rs 410, untill you revert back my plan to 85CUG.Also i need a revised bill where local tarriff should be 10p/min.Coz its nowhere my fault if your executive is not capable enough to highllight the importat points while explaining a plan to customer.If this is the case am gonna disconnect my airtel broadband network too.So kindly revert back my plan to 85CUG or share revised bill where local tarriff should be 10p/min.