[Resolved] Airtel — Billing issue wifi dongle | |||||
I am writing to you for a bill issue where in the bill was incorrect for a month as someone from airtel had called and advised to move to a better plan however he changed my plan from a wifi dongle plan to a router plan because of which i experienced no connectivity for two days and after registering my complaint they switched me back to the original plan however they sent me a bill for inr 5000 and in that you guys had included the inr 4000 towards the router plan of 100gb and since then i never used the airtel dongle #[protected] and since then the dongle is accumulating charges and now the bill is for inr 9000. i would like to raise a dispute for the same and would like to discontinue from your services immediately. Note : until the dispute is solved i am not gonna pay the bill and need a closure of this account as soon as possible herewith i will not be responsible for any unsolicited dues of airtel. Was this information helpful? | |||||
Sep 28, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Aug 28, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 23 August 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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