[Resolved]  Airtel — Billing issue wifi dongle

Address:Pune, Maharashtra, 411014
Website:www.airtel.in

I am writing to you for a bill issue where in the bill was incorrect for a month as someone from airtel had called and advised to move to a better plan however he changed my plan from a wifi dongle plan to a router plan because of which i experienced no connectivity for two days and after registering my complaint they switched me back to the original plan however they sent me a bill for inr 5000 and in that you guys had included the inr 4000 towards the router plan of 100gb and since then i never used the airtel dongle #[protected] and since then the dongle is accumulating charges and now the bill is for inr 9000. i would like to raise a dispute for the same and would like to discontinue from your services immediately.

Note : until the dispute is solved i am not gonna pay the bill and need a closure of this account as soon as possible herewith i will not be responsible for any unsolicited dues of airtel.
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Sep 28, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 23 August 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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