Airtel — Blackberry charges being charged twice for the same period on my cell # [protected]

sudhirmathur

from Jaipur, Rajasthan

Address:

Jaipur, Rajasthan

I have been fighting with airtel for two months now when they are billing the blackberry charges twice for the same period. They had reversed the charges for the last month after my consistent fighting over phone and e-mails (period 23 May-22 June) BUT had again billed it twice INR 399 for this period (23 June-22 July). This is unethical business practice clearly with the intentions to cheat customers as most of the customer may not be going into details of the bills. I would like to take this up with them with consumer court and ask for compensation as they had been doing this for long and may be to many consumers.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Mathur,

This is with reference to your post dated 31 July 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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