Airtel — Breach of Condition offered

Address:

Ghaziabad, Uttar Pradesh

On new connection no [protected] retailer given Rs 145/- talktime on FRC of Rs 150/-.The SIM packet states that 50 MB data free with all FRC, but it is not credited yet. I have contacted both to Airtel as well as retailer but both are passing the buck. Against online complaint no PR[protected] on 01/05 I have received a message from Airtel vide ref No, CBNRD [protected] that your complain has been resolved without any solution/decision. This is a clear cut case of breach of offers by the company by misleading the customers.I wnt to know fro the Bharti Airtel, whether FRC of Rs 150/- comes under all or this(150) number is not available with airtel database. If yes then I have to be given 50MB data else Airtel has to prove that this 150 FRC does not fall under all as per their self proclaimed system of numbers.