Airtel — breach of customers trust and fooling of customers by airtel executives

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New Delhi, Delhi

Due to some reasons I was unable to pay d bill fr a couple of months amounting fr rs 8724. I got a call from Miss Jaya fr d payment of Rs 7000 as adjustment against Rs 8724 as dey were giving me a waiver of Rs 1724. I paid Rs 7000 as settled and cnfrmd d same to Miss Jaya on no [protected].. Der after I was getting message of an overdue pending of Rs 1724. When I again contacted d sales executive abt d overdue of Rs 1724 she told that she has updated d waiver in the system but due to some technical issues in d system d waiver has not been updated and vll get updated by monday that is 6 july 2015. On 6 th july morning again my no got deactivated and when I again contacted d sales executive from my alternate no she said it vll get updated and my services vll b restored soon.. but now dey have blocked my alternate no also and are not responding to my calls nor activating my no. Is dis the way the airtel execuvtives are fooling d customers.dont dey mean d words dey say.. what was d waiver for. I am using d no since 4 years..and in my family and friends and colleagues we r using almost 50 connections.. I assure u ill discontinue this connectin and all other connections as well.. I vll also file a rti against airtel and vll take d complaint to consumer forum as well..