[Resolved] Airtel Broadband — Airtel broadband delay in new connection | |||
I applied for a new connection at rp road airtel outlet on monday 18 2016 with all relevant document needed. the application reference number is tnpc 739482. i was promised to get the new connection within 3 days and i am yet to get it even after a week now. i called mahendran ([protected]) several times and even visited the rp road chrompet shop many time and each time i get different reasons. i was told that my application rejected and when i asked for reason they are unable to clarify. then later they said they forgot to mention the cheque number. this is a frustrating experience and isp like airtel handles customers like this is pathetic. though the airtel outlets are managed by individuals we customers it as airtel as of a whole. due to this i lost few tenants as my house has been rented out and i would like to file a compliant against consumer court for the compensation. whoever it may concern, and reads this post from airtel, please contact me [protected]. thanks. Was this information helpful? | |||
Aug 25, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 25, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 25 July 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Aug 26, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 25 July 2016. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com Look forward to hearing from you. Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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Airtel is not care about voice network. They get money from data network.
Government should take this matter serious, else no one can use voice call in future.