[Resolved] Airtel — Broadband connection not working and no response on the complaints | |||
I have just moved to Reliable Residency Layout, Haralur Road and got a broadband connection from Airtel this month. Since then, it has not been working for atleast 6 times now. Its been 4 days this time and no response for any of the complaints made. I opted for Airtel thinking that they will have a better support and service compared to others. But this has been a pretty bad experience so far. Would never recommend Airtel services to anyone going forward. Was this information helpful? | |||
Jul 25, 2016 Complaint marked as Resolved Have got the problem resolved now. Thanks. Airtel customer support has been notified about the posted complaint. Verified Support May 28, 2016 Airtel Customer Care's response Dear Mr. Poduval, This is with reference to your post, dated 28 May 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 29, 2016 Airtel Customer Care's response Dear Mr. Poduval, Thank you for sharing your contact details with us. We will contact you soon to resolve your concern. Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jul 27, 2016 Airtel Customer Care's response Dear Mr. Poduval, This is with reference to your post, dated 28 May 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
 2 Comments | |||
Comments
Unbelievable that a service provider like Airtel has not been able to resolve my issue yet. They have pushed me to take a decision to discontinue their service. Will NEVER recommend Airtel to anyone in my life time.
Reply
And i get reminders that i need to pay my bill. For what?
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