Airtel — Broadband installation not done after payment of the installation fees | |||||
I registered for Airtel broadband connection on 30th of September 2015, and as expected got a call from a representative Nagraj- [protected] on 1st of October, he came to my place and first thing he asked, madam payment??.. he took my documents required. After that day he has been ignoring my calls, i called customer care airtel and they too are least bothered i call them like 4 to 5 times a day. the only thing they say is "we will raise a complaint" its been over a week now but i haven't recieved any call from them for installation of internet connection. Now they finally are saying that the box ( DP) is full so the delay, i asked them to refund the amount so that i can take another connection but in vain. my request id: 60296138 Was this information helpful? | |||||
Airtel customer support has been notified about the posted complaint. | |||||
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This is with reference to your post dated 08 October 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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