Airtel — Broadband not working with no response

ushamk

from Chittur, Kerala

Address:

New Delhi, Delhi

Landline no - [protected] Complaint no[protected] Problem - broad band connection not working since 26th september 2015. Complaint registered on 29th september 2015. Each time the helpline is called automatic voice says problem will be resolved by 30th september. this message is heard today also -3rd october 2015. Who is answerable to this inefficency, callousness and inconvenience to us? The ridiculousness of their reply cannot be matched. It is disgusting the way customers are cheated.

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Usha,

This is with reference to your post dated 03 October 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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